Privacy Policy

Introduction

Jobio ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes the types of information we may collect from you ("you" or "user") when you use our web-based service ("Services") or visit our website at https://jobio.app/ ("Website").

We do not ask for your information unless we truly need it. We do not share data with any third parties without your consent, and we will never sell your personal data.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use our Services. By accessing our Website or using our Services, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

Our Services

Jobio is a job search organizer that helps job seekers track and manage their job applications, company contacts, and recruiter relationships. Our system is designed to provide you with complete control over your data. You can fully control what information you store and how you use our Services.

Our Services include:

• Web Application: Our main web-based platform accessible at https://jobio.app/
• URL Import: A built-in feature that lets you save job postings from any URL directly to your Jobio account

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Services, including:

• Personal information by which you may be personally identified, such as name, email address, telephone number, or any other information you choose to provide
• Information about you that does not individually identify you, such as your job preferences, education, experience, and details about your job search
• Information about your internet connection, the equipment you use to access our Services, and usage details

We collect this information:

• Directly from you when you provide it to us
• Automatically as you navigate through the Services. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies
• From third parties, for example, our business partners or service providers

Information You Provide to Us

The information we collect on or through our Services may include:

• Information that you provide by creating and updating your account profile
• Information about job applications you track (company names, positions, dates, status, notes)
• Contact information for companies and recruiters you add to your tracker
• Information that you provide by filling in forms on our Services
• Records and copies of your correspondence with us
• Your responses to surveys that we might ask you to complete
• Your search queries on the Services

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To provide you with our Services, including allowing you to organize your job search and track applications
• To present our Website and its contents to you
• To provide you with information, products, or services that you request from us
• To answer any inquiries you submit through our contact forms, email, or other channels
• To fulfill any other purpose for which you provide it
• To notify you about changes to our Services or Website
• To allow you to participate in interactive features on our Services
• To monitor and analyze usage and trends to improve your experience with our Services
• To detect, prevent, and address technical issues and security threats
• In any other way we may describe when you provide the information
• For any other purpose with your consent

Disclosure of Your Personal Information

We do not sell, trade, or rent your personal information to third parties. We only share your personal information with your consent or in the limited circumstances described below.

We may disclose personal information that we collect or you provide:

• With your consent: When you explicitly agree to share information with third parties
• Service providers: To contractors, service providers, and other third parties we use to support our business (such as website hosting, data storage, email delivery, and analytics). These third parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them
• Legal requirements: To comply with any court order, law, or legal process, including to respond to any government or regulatory request. If we are going to release your data, we will do our best to provide you with notice in advance by email, unless we are prohibited by law from doing so
• Protect rights: If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others
• Business transfers: To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets

Disclosure of Non-Personal Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. This type of information cannot be reasonably linked back to our users and may be used for analytics, research, and improving our Services.

Third-Party Services

We utilize third-party services for various operational purposes, including:

• User authentication and verification
• Payment processing: We use Stripe to process payments. Your payment information is handled directly by Stripe and never stored on our servers. See Stripe's privacy policy: https://stripe.com/privacy
• Website analytics
• Data storage and web hosting
• Email delivery
• Customer support
• Web scraping (Firecrawl): When you import jobs via URL, we use Firecrawl to extract job information from web pages. The URL content is processed to extract job details and is not stored beyond the extraction process.

We review the privacy policies of our third-party providers before enlisting their services to ensure their practices align with ours. Third parties may only access your personal information for the specific purpose of providing the aforementioned services and are bound by confidentiality obligations.

Credit System

Our Services use a credit-based system for certain features. We track:

• Credit balances: The number of credits in your account
• Transaction history: Records of credit purchases and usage to provide our service and for billing purposes
• Usage data: How credits are consumed (e.g., AI features) to provide accurate billing and service delivery

This information is necessary to provide our credit-based services and is retained as part of your account records.

User CV Data

When you upload or paste a CV (résumé) into Jobio, we store the following data in our user_cvs database table:

• Raw text: The plain-text content extracted from your CV
• Structured JSON: A parsed, structured representation of your CV data (e.g., work history, education, skills)
• Email address (from CV): The email address found within your CV document
• Phone number (from CV): The phone number found within your CV document
• Source file (optional): The original uploaded file (PDF or DOCX), if you chose to upload one rather than paste text

PII Allowlist

We operate a strict PII Allowlist for CV data. Only email address and phone number are extracted and retained from your CV. The following personal information is not retained even when present in the source CV:

• Date of birth
• Home address
• Photo
• Nationality

Deletion of CV Data

You may request deletion of your CV data at any time via the CV Management Page within the application. Upon request, all CV data (raw text, structured JSON, extracted contact details, and any uploaded source file) is hard-deleted from our systems — it is permanently removed, not merely archived or soft-deleted.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The information you provide to us is stored on secured servers and handled safely by any personnel with access to your personal information.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.

Account Preferences and Opt-Out Features

You have control over your account and the information we collect. You may:

• Update your account information and privacy preferences at any time through your account settings
• Opt-out of receiving marketing or promotional emails by visiting your settings page or clicking the unsubscribe link at the bottom of any marketing email
• Manage your cookie preferences through our cookie consent banner or the Cookie Policy page
• Deactivate or delete your account at any time through your account settings

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information and receive a copy of it
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured, commonly used, machine-readable format
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing of your personal information
• Withdraw consent: Withdraw your consent at any time where we rely on consent to process your information

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.

Cookies

We use cookies to collect information about you and your activity across our Website and Services. A cookie is a small piece of data that our Website stores on your computer and allows us to understand how you use our Website and serve content to you based on your preferences.

If you do not wish to accept cookies from us, you should instruct your browser to refuse cookies from our Website. You can also manage your cookie preferences through our cookie consent banner. For more detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Retention of Your Information

We only retain personal information for as long as necessary to provide you with our Services and fulfill the purposes outlined in this Privacy Policy. You may deactivate your account or delete your data within our Services at any time through your account settings.

When you delete your account, we will delete or anonymize your personal information so that it no longer identifies you, unless we need to retain it to comply with our legal obligations, resolve disputes, or enforce our agreements.

Third-Party Links

Our Services may contain third-party links to websites that are not operated by us. Please note that third-party websites are subject to their own privacy policies and we have no control over the content and practices of these websites. We do not accept responsibility or liability for third-party links or for the data that you may provide to third-party websites.

Please use your discretion and review third-party policies before submitting information to another website.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, regardless of where it is processed.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this Privacy Policy.

Children Under the Age of Eighteen

Our Services are not intended for children under eighteen years of age. No one under age eighteen may provide any information to us or use our Services. We do not knowingly collect personal information from children under eighteen.

If you are under eighteen, do not use or provide any information to our Services. If we learn we have collected or received personal information from a child under eighteen without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under eighteen, please contact us at the email address provided below.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes.

Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Related Policies

Please also review our related policies:

• Terms of Service - Legal terms and conditions for using our Services
• Cookie Policy - How we use cookies and similar technologies